AIEQ Systems (PTY) Ltd

Adhoc Hours in IT Support and Cybersecurity

Definition: At AIEQ Systems, we understand that the digital landscape is dynamic, and unforeseen challenges can arise at any moment. Our Adhoc Hours service in IT Support and Cybersecurity ensures that our customers have access to flexible and spontaneous support when they need it most. Our team of experts is ready to respond promptly to incidents, address emergent cybersecurity threats, and provide on-demand assistance during critical situations.


  • Responsive Incident Management: AIEQ Systems’ Adhoc Hours service enables us to respond rapidly to incidents, minimizing the impact on your IT systems.
  • Emergency Patching and Updates: Our cybersecurity professionals work around the clock to apply emergency patches and updates, enhancing the security posture of your organization.
  • On-Demand IT Support: With AIEQ Systems, our clients have the assurance of on-demand IT support, ensuring that critical issues are addressed promptly, even outside regular working hours.
cyber security, computer security, it security-1784985.jpg


  • Cybersecurity Resilience: AIEQ Systems’ Adhoc Hours service plays a pivotal role in enhancing cybersecurity resilience by addressing emerging threats in real-time.
  • Business Continuity: Unplanned system downtime is mitigated through quick resolutions during Adhoc Hours, ensuring uninterrupted business operations.
  • Proactive Security Measures: We proactively work during Adhoc Hours to apply critical security updates and patches, reducing the risk of potential vulnerabilities.

Last year, 67% of executives reported an increase in the budget for Operated Services, 57% reported a rise in the budget for Managed Services, and 32% reported an increase in the budget for traditional outsourcing. In a nutshell, organizations are investing more money in Information Technology outsourcing services overall and you shall prefer to do too in 2024

45% of businesses have intended to boost their outsourcing, frequently emphasizing locating skill sets they can't access in-house.

More than 75% of executives said they would outsource IT services. The top three of them are IT infrastructure services, app and software development, and cybersecurity

The Benefits 

  • Rapid Response: AIEQ Systems’ Adhoc Hours service ensures a swift response to security incidents, safeguarding your organization’s digital assets.
  • Minimal Downtime: Quick resolution during Adhoc Hours minimizes downtime, contributing to the continuous operation of your IT services.
  • Enhanced Cybersecurity: Our experts leverage Adhoc Hours to promptly address and mitigate security risks, fortifying your overall cybersecurity.